Suki Ambient AI Notes Now Generally Available to All athenahealth Network Users

What You Should Know:

– Suki, a leader in AI technology for healthcare, announced the general availability of its ambient technology to all health systems within athenahealth’s network through athenahealth’s integrated Ambient Notes solution. This significant milestone expands a longstanding partnership of over seven years between Suki and athenahealth, a prominent provider of network-enabled software and services for healthcare organizations nationwide.

– The general release follows a highly successful beta phase where clinicians utilized Suki’s ambient technology via Ambient Notes in over 60,000 patient encounters, demonstrating strong adoption and user engagement.

Seamless Integration into Clinician Workflow

This deepened technology integration means all athenahealth users now have the option to leverage Suki’s AI capabilities directly within their existing athenaOne mobile app workflow. This eliminates the need for separate applications and provides a more seamless user experience compared to the previous Suki Assistant offering available through the athenahealth Marketplace.

The original Suki Assistant integration saw over 2,000 clinicians utilize the tool across more than 2 million clinical encounters, highlighting Suki’s established presence within the athenahealth ecosystem.

Proven Benefits for Clinicians

Clinicians using Suki’s ambient technology report significant reductions in administrative burden and improvements in work-life balance.

“In my primary care practice, I was used to spending 4-6 hours on my weekend completing documentation on top of a 50+ hour work week. Now using Suki’s ambient listening capabilities through Ambient Notes, I haven’t gone to the clinic on a single weekend and am close to 90-100 percent same-day note completion,” shared Dr. Janelle Smith, an internal medicine primary care provider at Springfield Health Clinic. “In addition to more efficient and accurate documentation, I have also seen more comprehensive and accurate billing. It’s really been transformative to my practice, as well as for my patient relationships, a true win-win.”

These real-world results align with findings from athenahealth’s recent Physician Sentiment Survey, where nearly half of physicians cited improved clinical documentation/transcription (48%) and reduced administrative burdens (46%) as the most valuable applications for AI in healthcare.

Commitment to Continuous Innovation

Suki plans to thoughtfully integrate innovations developed for its Suki Assistant into the Ambient Notes solution over time, ensuring athenahealth customers consistently benefit from the latest AI advancements.