eClinicalWorks Reduces Behavioral Health Care Care Planning Documentation Ten-Fold

In this interview, Megan Isham, Senior Manager of Clinical Systems at Mental Health Cooperative, explains the ways in which they are using eClinicalWorks for behavioral health and how eClinicalWorks has made significant efforts to support a wide variety of behavioral health specific needs. The Mental Health Cooperative is a comprehensive service that includes therapy for children, youth, and adults, a 24-hour unit, home visits, and services to accompany police and fire fighters. Their consumers (the word Isham uses), 98% of whom are covered by Medicaid, often have very severe illnesses.

One of the cooperative’s biggest achievements was to reduce the time required to complete a care plan from 112 to 9 minutes. Isham conducted an intensive review of the process, and found ways to leverage the eClinicalWorks platform and involve the consumer more in a collaborative process.  This provided a massive time savings to her organization.

Isham praised eClinicalWorks for working closely with providers to customize the modules, and for being genuinely interested in learning more about behavioral health in order to continuously upgrade the modules.

As she looks to the future, she would like to leverage the healow TeleVisits, integrate real behavioral health into patient engagement tools, and use AI for care managers as well.

Check out our interview with Megan Isham from Mental Health Cooperative to learn more about using eClinicalWorks in a behavioral health setting.

Learn more about Mental Health Cooperative: https://www.mhc-tn.org

Learn more about eClinicalWorks: https://www.eclinicalworks.com/

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