Hendry Regional Taps Sunoh.ai & eClinicalWorks for AI Medical Scribe Success

What You Should Know:

–eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Hendry Regional Medical Center is successfully utilizing Sunoh.ai.

– The AI medical scribe is helping providers complete clinical documentation at the end of each day, dramatically decreasing documentation lag. 

AI Medical Scribe Boosts Clinical Efficiency and Billing Accuracy at Hendry Regional Medical Center

Hendry Regional Medical Center, a comprehensive healthcare facility in Florida, has reported a significant enhancement in documentation efficiency and billing workflows following the adoption of Sunoh.ai, an AI-powered medical transcription solution. The tool captures patient-provider interactions and transforms them into structured clinical notes, integrating them seamlessly into the appropriate sections of the eClinicalWorks EHR. This allows providers to maintain compassionate, uninterrupted patient care while simultaneously improving administrative throughput.

According to Esteban Gentle, Analyst at Hendry Regional, the AI scribe has proven instrumental in optimizing provider workflows. Providers can access the tool from any device—including phones, tablets, and laptops—through the eClinicalTouch® 4 app. Key benefits include:

·       Automatic generation and insertion of HPI details into progress notes

·       More than two hours saved daily per provider

·       Timely locking of notes, enabling billing teams to initiate claims without delay

·       Detailed transcripts that support identification of missing CPT and ICD codes, minimizing revenue loss

Previously, Hendry Regional faced persistent challenges in timely clinical documentation, which delayed billing cycles and strained operational efficiency. With Sunoh.ai, documentation now occurs in real time and without compromising care quality, streamlining both the clinical and financial aspects of service delivery.

Sunoh.ai distinguishes itself as the first EHR-agnostic AI scribe capable of generating both traditional SOAP notes and multimodal documentation across specialties. Its seamless integration with eClinicalWorks and device-agnostic flexibility has made it a preferred solution for over 80,000 providers nationwide.

Hendry Regional Medical Center remains committed to its mission of delivering high-quality, innovative, and compassionate care. It offers a broad spectrum of services—including inpatient, outpatient, and 24/7 emergency care—and participates in both Medicare and Medicaid programs to ensure accessibility for a diverse patient population. The center continues to invest in technologies like Sunoh.ai to enhance service delivery and patient outcomes.