Thoughtful.ai Secures Strategic Investment to Advance AI-Powered Revenue Cycle Automation

What You Should Know: 

– Thoughtful.ai, a company specializing in artificial intelligence (AI)-powered revenue cycle automation has received a strategic investment from New Mountain Capital, a growth-oriented investment firm with over $55B in assets under management.  

The investment aims to support Thoughtful.ai’s continued growth and accelerate the adoption of automation and AI solutions to address the complex challenges faced by healthcare providers. 

Thoughtful.ai’s Solutions

Founded in 2020 by Alex Zekoff and Dan Parsons, Thoughtful.ai has developed AI agents and tools focused on revenue cycle management.  The company describes its approach as “agentic AI,” combining AI with traditional automation to streamline operations, improve efficiency, and provide workforce support to back-office healthcare employees. Thoughtful.ai’s AI agents are designed to handle complex processes with precision, speed, and scalability.

“This strategic investment and partnership reflect our focus on building technology that not only improves efficiency and reliability, but redefines how healthcare organizations operate and creates lasting change in the industry,” said Mr. Zekoff, Chief Executive Officer of Thoughtful.ai. “As we look to the future, it is clear that the integration of AI in healthcare will be crucial in building a more agile, effective, and patient-centric healthcare system. Together with New Mountain Capital, we will continue to invest in our platform to provide AI tools and solutions that strengthen healthcare operations and patient care.”