PQS Launches EQUIPP Copilot™: AI-Powered Intelligence for Pharmacies

What You Should Know:

–   Pharmacy Quality Solutions (PQS), an Innovaccer company and leader in pharmacy-payer performance technology, today announced the launch of EQUIPP Copilot, the industry’s first workflow-integrated intelligence platform designed to help pharmacies expand clinical services, boost productivity, and connect seamlessly with the broader healthcare ecosystem.

–  By embedding real-time insights and automation directly into daily pharmacy operations, EQUIPP Copilot redefines how pharmacists engage in value-based care, care coordination, and patient outcomes, without disrupting their workflow.

Innovaccer Launches EQUIPP Copilot to Empower Pharmacies in Value-Based Care

At the Pharmacy Quality Alliance Annual Meeting, PQS by Innovaccer unveiled EQUIPP Copilot, the industry’s first AI-enabled, real-time digital assistant for pharmacies navigating value-based care (VBC). The launch addresses a growing demand for smarter, embedded tools that allow pharmacies to move beyond traditional dispensing models and deliver more clinically integrated, patient-focused care.

PQS by Innovaccer acts as a trusted intermediary aligning payers and pharmacies toward shared goals of improving healthcare outcomes and quality performance. Through its EQUIPP® platform and over a decade of pharmacy performance management expertise, PQS supports the nationwide evolution of value-based pharmacy care by helping stakeholders:

• Develop strategies that enhance clinical performance,
• Implement quality improvement programs,
• Optimize care delivery across populations.

Pharmacies today are expected to contribute meaningfully to care coordination, adherence programs, and chronic disease management—but are often constrained by outdated tools and workflows. EQUIPP Copilot fills this gap by integrating seamlessly into Pharmacy Management Systems (PMSs), using real-time insights and embedded automation to support high-impact clinical interventions at the point of care.

Key features of EQUIPP Copilot include:

• Deep Workflow Integration: Operates quietly in the background, surfacing relevant patient-specific alerts without disrupting workflow.
• Real-Time Clinical Insights: Triggers timely recommendations for immunizations, chronic condition screenings (e.g., A1C, BP), and medication adherence support.
• Administrative Automation: Streamlines tasks such as prior authorizations, medication synchronization, and patient communication via SMS or phone.
• Customizable Dashboards: Provides pharmacy teams with personalized alerts and task queues based on clinical priorities and payer contracts.
• Agentic Task Support: Built-in intelligent agents handle repetitive administrative duties, freeing pharmacists to focus on care delivery and clinical services.

Todd Sega, Managing Director of Pharmacy at Innovaccer, emphasized the platform’s purpose: “Community pharmacies are at the front lines of value-based care but are under pressure to evolve beyond dispensing. EQUIPP Copilot is like a digital assistant embedded in their existing systems—offering the real-time guidance and automation they need to grow revenue and focus more on patients.”

Designed for scalability, EQUIPP Copilot serves independent pharmacies, national chains, and payer-aligned pharmacy networks. The platform supports staffing-limited environments and offers a powerful toolset for pharmacies looking to thrive in a decentralized care landscape.

Pre-registration is now open, with general availability expected in Q3 2025. EQUIPP Copilot will be offered through a flexible freemium model, allowing pharmacies to access core features at no cost and upgrade to advanced capabilities as needed.