iScribeHealth’s Path to Auto Generated Dynamic Notes in Chaotic Medical Settings

In 2019, iScribeHealth recognized that AI could produce accurate doctors’ notes, and that the company would no longer need the 120 human scribes it was offering clients. But it kept the leading experts among those scribes to work closely with them to review the notes being generated by AI to make sure they could reproduce the physician’s style as well as documenting the information being recorded accurately.

According to iScribeHealth CEO & Co-founder Pat Williams, intensive personal attention to the physicians being onboarded is a differentiating advantage for the company. Fast results (“speed to value”) is another differentiator, and deep integration with EHRs is a third.

The founders of iScribeHealth had worked for EHR vendors and felt, when they started iScribeHealth, that they “wanted to solve some of the problems they contributed to during the EHR madness.” Their mobile app layered on top of the EHR and made it possible for the physician to obtain and enter needed information without interacting with the EHR’s own interface. Voice recognition was a key factor.

iScribeHealth focuses on the ambulatory environment, covering several disciplines but especially orthopedics. Thus, they decided not to follow other companies in integrating their app with Epic and Cerner, but focused on the mid-sized market with companies such as Greenway, athenahealth, NextGen, and Veradigm.

Williams says that orthopedics is challenging because doctors have rapid visits with many patients (sometimes more than 60 per day) and have to rapidly enter very complex information about the symptoms and the anticipated treatment.  Not to mention often having to see a patient multiple times on the same visit. iScribeHealth supports this “fluid workflow” in potentially “chaotic” scenarios. Notes are generated in 20 seconds.

They don’t have a desktop app because that “doesn’t belong in the exam room.” But they support many mobile devices and recently the Apple watch, which Williams praised for doing an excellent job recording voice.

Watch the video for more details about iScribeHealth’s features and capabilities and be sure to check out our list of AI Medical Scribe companies.

Learn more about iScribeHealth: https://www.iscribehealth.com/

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