HIMSS25: Zoom Unveils Zoom Workplace for Clinicians and Custom AI Companion

What You Should Know: 

– Zoom, a provider of video conferencing and telehealth solutions, today announced significant advancements in its healthcare offerings at HIMSS 2025. 

– The company unveiled the public beta of Zoom Workplace for Clinicians and the select beta of Custom AI Companion for Healthcare, both designed to empower healthcare providers with AI-driven tools and enhance patient care.

Zoom Workplace for Clinicians: Streamlining Clinical Workflows

Zoom Workplace for Clinicians is a comprehensive platform that aims to streamline clinical workflows and reduce administrative burden on healthcare professionals. The platform’s key feature, clinical notes, leverages AI to automate documentation tasks, allowing clinicians to focus more on patient interaction and less on paperwork.

Key capabilities of Zoom Workplace for Clinicians include:

• AI-powered transcription: Automatically transcribes patient visits, both virtual and in-person.
• Automated clinical note generation: Generates standardized clinical notes based on medical specialty.
• Seamless EHR integration: Integrates with select EHR systems for efficient data exchange.
• Multi-specialty support: Offers various clinical note templates for different medical specialties.
• Multi-language translation: Supports translation of clinical notes into multiple languages.

Zoom Workplace for Clinicians empowers healthcare providers to:

• Reduce administrative burden: Free up valuable time for patient care.
• Improve efficiency: Optimize clinical workflows and increase productivity.
• Enhance patient engagement: Spend more time with patients and build stronger relationships.

Custom AI Companion for Healthcare: Personalized AI Solutions

Zoom also announced the select beta of Custom AI Companion for Healthcare, an add-on for Zoom Workplace for Healthcare that provides customized AI capabilities for medical communications. This solution allows healthcare IT decision-makers to tailor the AI Companion experience to their organization’s specific needs.

Key features of Custom AI Companion for Healthcare include:

• Medically trained automatic speech recognition (ASR): Ensures accurate transcription of medical terminology.
• Custom medical dictionaries: Supports the use of specialized medical terminology.
• Customized meeting templates: Provides templates for various clinical scenarios.
• Contextual meeting summaries: Generates accurate and relevant summaries of medical conversations.
• External data source connections: Integrates with EHRs and other third-party applications.

Availability

Zoom Workplace for Clinicians will be generally available at the end of the month, and Zoom Custom AI Companion for Healthcare will be generally available this summer. Click here to participate in the public beta of Zoom Workplace for Clinicians.