Fabric Introduces Hybrid AI for Safe, Accessible Healthcare

What You Should Know:

– Fabric, a leader in healthcare technology, is transforming care delivery with its Hybrid AI. By combining advanced conversational AI and physician-built clinical logic, Hybrid AI enables healthcare organizations to confidently adopt AI solutions that ensure seamless, safe, and effective patient experiences. 

– This technology powers Fabric’s integrated platform, which includes an AI assistant, symptom checking, virtual care, care pathways, provider search, and scheduling. Recognized by Frost & Sullivan as a leader in conversational AI, Fabric is setting new standards by building AI-powered solutions for the demands of healthcare.

Fabric: Redefining Healthcare with Hybrid AI-Powered Automation

Fabric delivers intelligently connected care solutions that standardize, automate, and unify healthcare experiences, enabling seamless consumer interactions and empowering clinicians to provide faster, higher-quality care. Its comprehensive platform includes an AI assistant, patient engagement tools, a provider directory, virtual care services, and workflow automation designed to streamline care delivery. Additionally, Fabric offers flexible virtual staffing models through its 50-state clinical network, leveraging its technology for virtual urgent and behavioral care.

Serving over 30,000 employers, payers, and health systems—including Intermountain Health, OSF HealthCare, MUSC Health, Highmark, and Luminis Health—Fabric is backed by investors such as General Catalyst, Thrive Capital, GV (Google Ventures), and Salesforce Ventures. Its innovative approach to Hybrid AI is driving measurable improvements in healthcare outcomes and operations:

• 900,000+ sessions of triage, navigation, and self-scheduling completed through AI-powered solutions in 2024.
• 70,000+ hours invested in clinical logic development, validated by an 18-member council of chief medical officers and medical directors from leading health systems.
• 34 years of provider work time saved through workflow automation and optimization in 2024.
• 10x greater efficiency in virtual care with clinical decision support and automated documentation.

“Fabric is building an environment that provides 24/7/365 access, on-demand support, and self-service through the integration of hybrid AI technology across its diverse solutions,” said Nitin Manocha, Senior Industry Analyst at Frost & Sullivan. “By embedding conversational AI within their AI strategy, Fabric seamlessly blends the scalability of advanced AI models with the clinical precision required in healthcare.”

Setting a New Standard in Healthcare AI

Fabric’s Hybrid AI goes beyond traditional automation, empowering health systems with:

• Operational Efficiency – Automating routine tasks such as symptom gathering and triage, allowing providers to focus on high-value care.
• Clinical Decision Support – Delivering real-time, clinically validated guidance while ensuring accuracy and safety.
• Personalized Patient Journeys – Coordinating care across virtual and in-person touchpoints to provide timely, tailored experiences.

“The combination of our comprehensive platform and Hybrid AI uniquely distinguishes Fabric in a market of fragmented point solutions,” said Aniq Rahman, CEO and founder of Fabric. “As an AI-driven platform with a strong focus on clinical intelligence, we are transforming healthcare by streamlining access and care delivery. Our approach empowers consumers while ensuring efficiency, higher-quality care, and seamless integration across health plans, provider organizations, and employers.”

Recognized by Frost & Sullivan as one of the top 14 leaders in enterprise conversational AI—out of more than 100 vendors analyzed—Fabric continues to shape the future of healthcare innovation. This recognition follows its inclusion in CB Insights Digital Health 50 as a leader in clinical intelligence and IVP’s Health AI Top 35, further solidifying its position as a market leader delivering tangible results for patients, providers, employers, and payers.