Quantum Health to Acquire Embold Health, Strengthening AI-Powered Healthcare Navigation

What You Should Know: 

– Quantum Health (“Quantum”), the creator of healthcare navigation, today announced it has signed a definitive agreement to acquire Embold Health (“Embold”), a leading physician-led healthcare technology company. 

– The strategic acquisition aims to deepen Quantum’s investment in AI-powered personalization, significantly enhancing its Real-Time Intercept® (RTI) and provider engagement capabilities. 

– The combination aims to guide members to cost-effective, high-quality care more effectively, thereby driving a stronger return on investment for clients. Together, Quantum and Embold will offer an expanded portfolio of products to the market.

Elevating Healthcare Navigation with AI and Physician-Level Analytics

The acquisition builds on a strong existing partnership between the two organizations. By pairing Embold’s proven provider quality analytics and conversational AI capabilities with Quantum’s 26-year legacy of navigation expertise and robust provider relationships, the combined entity is poised to redefine how consumers engage with healthcare.

“By joining forces, we’re not just adding technology — we’re elevating the standard for healthcare navigation,” said Dayne Williams, CEO of Quantum. “Our Healthcare Warriors®, already known for their compassion and expertise, will be equipped with even more powerful tools to guide members to the best care. When you combine our high provider and member Net Promoter Scores® (NPS) with Embold’s AI, you get a complete, intelligent and human-centered navigation experience built to deliver ROI”.

Embold Health: A Leader in Provider Quality Analytics and Responsible AI

Embold Health helps employers and health plans improve outcomes and lower costs by empowering members to make informed healthcare decisions. The company is known for its patented and peer-reviewed provider quality score methodology, which analyzes data from over 230 million individuals across 21 specialties and 68 sub-specialties at the individual physician performance level. Embold also utilizes conversational AI to simplify the care-seeking process, setting a standard for responsible AI in healthcare.

Enhanced Member Guidance

As part of the acquisition, Embold Health will continue to operate as an independent entity, maintaining its commitment to delivering exceptional service to its clients. With enhanced investment and resources from Quantum, Embold will accelerate the advancement of its product roadmap, further strengthening its ability to serve clients with innovative, data-driven solutions. 

By integrating Embold’s proprietary physician-level analytics and AI-powered provider recommendation engine, Quantum aims to deliver the most complete navigation experience in the industry—one that effectively balances trust, quality, and action. The combined company will serve more than 8 million members nationwide, significantly increasing the scale and scope of its products and capabilities.

Dr. Daniel Stein, CEO and Founder of Embold, will transition to the role of President of Embold.

“This is about bringing together two companies with shared missions,” said Dr. Stein. “Together, we remain focused on delivering the trusted insights our clients count on, with enhanced capabilities to help even more members access higher-quality care”.

Financial terms of the acquisition were not disclosed. The transaction is expected to close within the next 14 days, subject to customary closing conditions and regulatory approvals. Financial advisors for the transaction were Raymond James & Associates, Inc. for Embold Health and legal counsel was provided by Mayer Brown LLP for Embold Health and Kirkland & Ellis LLP for Quantum.