My assistant manager doesn’t work well with the team
Hello I’m a District Manager to a small chain and one of my stores I look over is having an issue with their assistant manager. On paper assistant manager does the job well but when it comes to employee relations they slack. I have recently discovered they don’t like on of the team members and talks about them to other staff and I overhear how the team doesn’t like the assistant manager and that they can be rude and micromanage the team a lot. When I try to talk to the team no one wants to get specific about certain situations and say “its fine” but I can tell the team is frustrated. This is my lowest performing store and the assistant manager does pick up a lot of slack but i know individually they can all do the job. Im not too sure what to do since it seems like the entire situation is personal. I do plan on talking to my assistant manager about his professionalism and his feelings about certain team members. But how do i get the team to work well together when they don’t like their leader. We keep a short staff, so its a team of 7 including the assistant manager.
Hello I’m a District Manager to a small chain and one of my stores I look over is having an issue with their assistant manager. On paper assistant manager does the job well but when it comes to employee relations they slack. I have recently discovered they don’t like on of the team members and talks about them to other staff and I overhear how the team doesn’t like the assistant manager and that they can be rude and micromanage the team a lot. When I try to talk to the team no one wants to get specific about certain situations and say “its fine” but I can tell the team is frustrated. This is my lowest performing store and the assistant manager does pick up a lot of slack but i know individually they can all do the job. Im not too sure what to do since it seems like the entire situation is personal. I do plan on talking to my assistant manager about his professionalism and his feelings about certain team members. But how do i get the team to work well together when they don’t like their leader. We keep a short staff, so its a team of 7 including the assistant manager.