HIMSS25: Teladoc Health Enhances Virtual Care Platform Prism

What You Should Know: 

– Teladoc Health, the global leader in virtual care announced significant enhancements to its proprietary care delivery platform, Prism. 

– These new capabilities strengthen Teladoc Health’s ability to coordinate care with digital health partners and community care providers, improving the patient experience and driving better health outcomes.

Key Platform Enhancements

– Data Integrations and Clinical Decision Support: Automatically surfaces recommended screenings and diagnostic evaluations, enabling Teladoc Health care teams to proactively address care gaps.

– Seamless Referrals to Connected Care Partners: Facilitates referrals to Teladoc Health’s network of digital and in-person care partners, ensuring continuity of care.

– Expanded Community Care Referrals: Enables closed-loop referrals to in-network community providers, expanding access to care beyond Teladoc Health’s virtual services.

– AI-Enabled Clinical Transcription: Automates clinical documentation with AI-powered transcription tools, improving efficiency and accuracy.

“The new platform capabilities represent a significant advancement in the delivery of high-quality virtually-enabled health care, rooted in our commitment to innovation and clinical excellence,” said Kelly Bliss, Teladoc Health President of U.S. Group Health. “Our care platform empowers our providers to see more and know more, so that they can do more for each member.”