Bonus Features – March 2, 2025 – 61% of docs worry AI will increase prior auth denial rates, more than 60% of orgs using imperfect tools to manage unstructured data, plus 37 more stories

Welcome to the weekly edition of Healthcare IT Today Bonus Features. This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job.

Studies

• More than 90% of providers believe prior authorizations leads to delays in care and adversely impacts patient outcomes, according to the latest AMA research. Additionally, 61% fear AI will increase prior authorization denial rates.
• Research from CCS found 86% of endocrinologists and PCPs believe lack of ongoing diabetes education and coaching causes of low patient adherence to therapy.
• A survey from emtelligent found less than 40% of healthcare organizations have a “perfect” solution in place for working with unstructured data to gain insights, reduce operating costs, or develop new products.
• A survey from AAFP affiliate Phyx Primary Care found almost 48% of primary care physicians using AI assistants use them with every patient they see.
• Healthcare saw a 20% increase in ransomware attacks in 2024, according to a BlackFog report.
• Research from DTEX Systems and the Ponemon Institute showed healthcare faces the highest cost of mitigating insider security risks, at $29.2 million. Negligence and mistakes are the most common causes of these incidents.

Partnerships

• Generative AI technology from Abridge is now integrated with athenahealth‘s Ambient Notes.
• Rural hospital financial optimization company Cibolo Health selected TruBridge as its preferred RCM partner.
• Urgent care software maker Experity is partnering with ChartSwap, a health information exchange platform.
• Senior in-home primary care provider HarmonyCares is partnering with Arbital Health, an actuary, to manage and streamline value-based care contract management.
• Automated radiology billing software from ImagineSoftware is now integrated with Konica Minolta‘s Exa PACS|RIS platform.
• Isaac Health is partnering with the Caregiver Action Network and Carallel, a caregiver support provider, to offer support to individuals with dementia and their caregivers.
• Healthcare TPA Boon-Chapman integrated Wondr Health, the virtual-first metabolic health provider, into its medical management product known as Prime Dx.

Products

• Inovalon launched Clinical Research Patient Finder, a clinical trial recruitment tool. In other news, Inovalon Patient Payment Management and Patient Statement Management are now available on the PointClickCare Marketplace.
• Autonomize AI launched Genesis AI, which includes more than 50 AI agents for managing workflows for tasks such as prior authorization, utilization management, and claims operations.
• PocketHealth unveiled Image Reader to provide visual context to patients reading imaging results.
• DT Research introduced the DT514 series of all-in-one medical computers.
• CliniComp announced Intrinsic AI, which brings native AI capabilities to its EHR product.
• ShelterZoom launched an early adopter program for Spare Tire, its clinician-focused platform for clinical and operational resilience.
• Verato launched Verato MDM Cloud, a master data management product for healthcare providers.
• CitiusTech launched CitiusTech HealthSPARX, a real-world data platform for life sciences organizations.

Sales

• Seattle Children’s Hospital selected Rackspace to support infrastructure modernization for clinical and non-clinical workloads.
• Utah-based Moab Regional Hospital selected Avo, a MEDITECH-integrated scribe and chart review platform.
• MyMichigan Health implemented QGenda to streamline the credentialing process.
• New Hampshire-based SolutionHealth selected Intelerad to support medical imaging.
• Massachusetts Medicaid and CHIP program MassHealth chose PointClickCare to manage its Behavioral Health Treatment and Referral Platform.
• Massachusetts-based Signature Healthcare selected Health Catalyst to support its data integration efforts.
• Florida-based First Choice Neurology chose healow Genie as the AI tool to support its contact center.
• California-based O Community Doulas chose Pear Suite as the technology partner for its Doula Help Desk.
• In-home care provider Right at Home Canada selected Sensi.AI to help assess the well-bring of senior patients.
• The Defense Logistics Agency renewed its contract with Fujifilm, which will provide the agency with surgical C-arm technology used in diagnostic imaging and minimally invasive surgery.

Company News

• Google received FDA clearance for its Loss of Pulse Detection feature starting with Pixel Watch 3; the feature will be available in the U.S. at the end of march.
• Oracle Health has applied to become a QHIN. According to The Sequoia Project, there are currently eight Designated QHINs and two more Candidate QHINs that have had their applications accepted and are in the onboarding process.
• Career marketplace Incredible Health is expanding into home health organizations and ambulatory surgery centers.

People

• Clinical communication company Connexall appointed Sandy Saggar as Chief Executive Officer.
• Virtual digestive health provider Cylinder appointed Ryan Sloan as Chief Commercial Officer.
• Knack RCM announced Michelle Brown as Vice President of Transformation.
• Decision support solution provider Shearwater Health appointed Mike Tudeen as Chairman of the Board.
• Nursing staff management platform Nursa welcomed Jonathan Johnson to its Board of Directors.

If you have news that you’d like us to consider for a future edition of Healthcare IT Today Bonus Features, please submit them on this page. Please include any relevant links and let us know if news is under embargo. Note that submissions received after the close of business on Thursday may not be included in Bonus Features until the following week.

Safe travels to HIMSS, everyone!