Bonus Features – February 23, 2025 – 44% of orgs experienced a cyberattack involving a third-party vendor in the last year, 20% of patients prefer AI to phone calls if it results in faster service, plus 25 more stories
Welcome to the weekly edition of Healthcare IT Today Bonus Features. This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to […]
Welcome to the weekly edition of Healthcare IT Today Bonus Features. This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job.
News
- CMS is seeking feedback on the upcoming electronic clinical quality measure (eCQM) update that will go into effect in 2026. The agency has published guidance for both reading and implementing eCQMs. Comments are due March 3.
Studies
- In the last 12 months, 44% of healthcare organizations experienced a data breach or cyberattack involving a third-party vendor, according to an Imprivata report.
- Compared to 2024, more healthcare financial professionals expect their margins to increase in 2025 (36%) than those who expect margins to decrease (14%), according to the latest data from Strata Decision Technology.
- About 20% patients would prefer using AI to speaking to a human by phone for routine tasks if it would result in faster service, according to a RevSpring survey.
- A global survey from UserTesting found only 30% of patients are regular users of telehealth. Interestingly, older patients were more likely to say they planned to increase their telehealth use.
- Behavior change programs are the most important employee benefits for preventing and managing chronic conditions, according to a Wondr Health survey.
Partnerships
- Smartphone-enabled blood pressure reading technology from Lifelight is now integrated with NowPatient, a virtual care platform.
- Wolters Kluwer Health has integrated UpToDate into Corti, an AI assistant.
- Intellectual and developmental disabilities care software provider CentralReach announced an exclusive partnership with AI.Measures, which provides assessments for child mental health.
- The Association of Maternal & Child Health Programs chose Relias to provide workforce training and resources for state public health leaders.
- Prior authorization technology vendor careviso announced a strategic alliance with XiFin, an RCM vendor.
Products
- Talkdesk updated the Talkdesk Healthcare Experience Cloud, which can now be embedded in Epic’s Cheers CRM suite. In addition, a Talkdesk report found 62% of healthcare contact center leaders said agents spend too much time looking for information.
- Lumeris introduced Tom, an AI tool that augments primary care workflows by automating tasks such as scheduling appointments and conducting post-discharge outreach.
- CharmHealth launched CharmHealthHub, a marketplace for connecting digital health vendors, providers, and investors.
- Availity launched Rapid Recovery, a framework for restoring operations after a cyberattack or other catastrophic event.
- Data platform Arcadia announced Network Modeler and Contract IQ, which help healthcare organizations evaluate networks and forecast value-based contracts, respectively.
- iPrescribe by DrFirst launched Connect, which lets providers make secure, private calls on their personal devices.
- WellSky launched WellSky Resource Manager, a patient scheduling and workforce management product for home care organizations.
- Veradigm launched a disease-specific cardiometabolic Clinical Data Registry, bringing together data from more than 80 EHR systems.
Sales
- UNC Health chose ShiftMed to help match available clinicians with open shifts and reduce the reliance on contract labor.
- Cleveland Clinic chose Ambience for AI documentation and point-of-care coding.
- Louisiana-based St. Tammany Health System chose Inflo Health to improve follow-ups after radiology visits.
- Florida-based Elite DNA Behavioral Health chose NextGen Healthcare for EHR and practice management software.
Company News
- Physician-owned cardiology group Atria Health launched its model nationally.
- Substance use disorder care provider Holon Health expanded operations to Virginia.
People
- Capacity management vendor LeanTaaS promoted Tim Vasil to Chief Technology Officer.
- Data intelligence platform Evidently hired Dr. Kai Romero as Head of Clinical Success.
If you have news that you’d like us to consider for a future edition of Healthcare IT Today Bonus Features, please submit them on this page. Please include any relevant links and let us know if news is under embargo. Note that submissions received after the close of business on Thursday may not be included in Bonus Features until the following week.
