'Returnless returns' boost brands among consumers

Studies show consumers return 1 in 5 online purchases. This presents a challenge for retailers because the revenue generated from reselling a returned product often does not cover the costs associated with processing the return.

Jun 18, 2025 - 17:58
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Studies show consumers return 1 in 5 online purchases. This presents a challenge for retailers because the revenue generated from reselling a returned product often does not cover the costs associated with processing the return.