How to get presale tickets to Beyoncé’s ‘Cowboy Carter’ tour

Editor’s note: Citi is a TPG advertising partner.

After snagging her Grammy for album of the year last night, Beyoncé announced dates for her highly anticipated “Cowboy Carter” tour — sure to be the hottest of 2025. And if you have a Citi credit card in your wallet, you’ll get early access to tickets.

Tickets go on sale to the general public Feb. 14 at noon local time, but on Feb. 12, Citi cardholders can buy presale tickets. Luckily, most Citi credit and debit card holders are eligible (excluding those with corporate cards).

And even better, no registration is required, much like past Citi presales. 

“At Citi, we’re all about bringing our cardmembers closer to the moments that matter most,” said Anthony Merola, Citi’s head of U.S. rewards products and loyalty programs, “and what could be bigger than presale access to Beyoncé’s highly anticipated Cowboy Carter tour? This is another example of Citi Entertainment’s commitment to delivering exceptional value — offering our cardmembers presale access to one of the most iconic artists in the world.”

And Citi is continuing this trend again with these Beyoncé presale tickets.

What is the Citi ‘Cowboy Carter’ tour presale?

Any Citi consumer credit or debit card holder is eligible to access the presale tickets. Sorry, corporate card users, you won’t be eligible for access to this presale.

Here are the details we know so far about the Citi “Cowboy Carter” tour presale:

• No registration is required.
• Presale ticket access starts Feb. 12 at noon local time and will end Feb. 13 at 11 a.m. local time.
• On the day of the presale, head to citientertainment.com and select the “Cowboy Carter” tour. You will be redirected to a Ticketmaster page where you can wait to purchase tickets. Before you can buy tickets, you will be prompted to enter a presale code, which is the first six digits of your Citi card number.
• A variety of tickets will be available for purchase, and tickets must be purchased with a Citi card.

If you don’t have a Citi card but want to access the presale, there’s still time to apply for a new Citi card.

How to get an instant Citi card number

If you want to apply for a new Citi credit card before the presale starts, you’re in luck. Citi offers multiple cards you can apply for, such as the Citi Custom Cash® card, which provides an instant card number for eligible, approved applicants. Plus, new Custom Cash card applicants can earn $200 cash back after spending $1,500 in the first six months of account opening — money that can help offset your ticket costs.

The information for the Citi Custom Cash has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

Upon approval, eligible applicants will receive access to an instant card number with a portion of their line of credit available for use. The first six digits of this instant card number can be used as a presale access code.

It’s important to note that you must write down your instant card number as soon as you’re approved, as there is no way to go back and retrieve it.

Remember, buying tickets with the instant card counts toward the minimum spending requirement for getting the welcome offer.

Tips for securing tickets

Here are some tips for securing tickets so you can see Beyoncé.

Be early

You should be on the presale ticket page and signed into your Ticketmaster account at least 30 minutes before the sale starts. Tickets will likely sell out, so the earlier you get on the presale page, the better.

Decide whether to use your phone or desktop

While Ticketmaster recommends using a desktop for presale tickets, some users on online forums have stated that they have better luck using their phones to purchase tickets. If you have a weak Wi-Fi connection, you may want to consider using your phone as well.

If you use a desktop, you will want to close extra tabs and, most importantly, ensure you don’t have duplicate presale page tabs open. If possible, avoid busy Wi-Fi networks like coffee shops or restaurants.

You may be tempted to use a shopping portal aggregator like Rakuten to earn bonus points or cash back, but keep in mind that doing so could slow down the checkout process. So you have to ask yourself, are the bonus points worth potentially missing out on snagging tickets?

Know your card number

For faster checkout, save your Citi card to your Ticketmaster account. Additionally, you can save your card and billing information to your computer or phone to use an autofill tool at checkout.

You will also want to memorize the presale code, which is the first six digits of the card number.

Have patience with refreshing the page

If you don’t get through to buy tickets immediately, just have some patience.

Don’t refresh the page if you are put into a waiting room or queue. You will eventually get through the queue and have access to buy whatever tickets are available.

You will want to refresh the page if you have been waiting for a while and have not been put in a waiting room or queue. You should refresh the page until you get put into the queue. Refreshing your page after being added to the queue could impact your spot in line, costing precious time before you’re let in.

Be cautious of will-call

If you use someone else’s card (with their approval) to purchase tickets, you may get will-call tickets. With will-call tickets, you must pick them up in person at the concert venue and show an ID that matches the name on the card used to buy them. This might be a problem if that person is out of state and can’t come with you to pick them up.

This is not necessarily the case with all tickets purchased with another person’s card, but it is possible that this could happen to you.

What card should I use for Citi’s Beyoncé presale?

To be eligible to access the presale tickets, you must use a Citi card. If you have multiple Citi cards, the question becomes which one to use.

My recommendation is the Citi Double Cash® card (see rates and fees), which earns 2% cash back (1% cash back when you buy and 1% when you pay) on all purchases. For more details, read our review of the Citi Double Cash.

Bottom line

Beyoncé may be coming to a city near you in 2025 on her “Cowboy Carter” tour. This is a tour you won’t want to miss, so if you’re a Citi cardholder (credit or debit), take advantage of the access to presale tickets starting Feb. 12 at noon local time. This presale will last less than a day, so be sure to jump on those tickets quickly.

If you’re a die-hard Beyoncé fan and don’t have a Citi card, you could consider applying for a new one and using an instant card number to access the presale.